Cancellation Policy
As a condition of booking your appointment, you will need to give us at least 24 hours notice if you need to cancel or change your appointment. If you cancel within the 24 hours we will request that you pay 50% of the appointment fee, if you do not show up for your appointment, you will be charged the full amount of your time booked. If you do not show when using a gift voucher, you will forfeit your voucher.
We know that sometimes things happen and of course this will be taken into consideration.
We book in your appointment time just for you and in doing so, we forego the possibility of booking anyone else in at that time. Late cancellation of your appointment (i.e. with less than 24 hours notice) leaves us with little time to book someone else into that time slot, resulting in someone else missing out and a loss of income for us (for the amount normally charged for your session). Because we are self employed, such losses make it difficult for us to stay in business - and we love what we do.
We send out all appointment reminders at least 48 hours before your appointment and ask that you please either reply YES to confirm or NO to cancel or phone us at the Clinic on (07) 929 1820 to reschedule - easy as that.
Thanks, we appreciate your co-operation and consideration. A credit card may be required to book future appointments if we do not already have payment information on file.
Do you accept same day appointments?
We strongly recommend making an appointment for your massage. This will guarantee you get the time you prefer for your session. We do accept same day appointments, but please be aware that availability is very limited for same day times. You can make an appointment anytime during our operating hours by calling us at (07) 929 1820, or through our website by clicking on the book now button on the home page.
What about Phones?
As a courtesy to our other guests, we ask that you refrain from the use of mobile phones while in the studio. Also please ensure that your mobile phone is switched off or silent during your massage.
When do I pay?
Payment is due when services are rendered. Please be aware of the price for your particular service before receiving the service. If you have previously booked a session with us but not attended, without
giving us notice, a credit card may be required at booking to secure your space.
What is Low Level Laser Therapy?
Low Level Laser Therapy (also known as Photobiomodulation (PBM) Therapy), is the application of red and near-infrared light to tissue where there is degeneration or injury, to improve, repair, and reduce inflammation and pain. This is achieved via LLL Therapy’s ability to reduce oxidative stress which is accepted as the underlying trigger for most diseases and degenerative conditions. Oxidative stress is also a component in the inflammatory phase of acute and chronic injuries.
Intended uses of PBM Therapy include:
Restoration of motion to joints
Improved muscle performance
Decreased post exercise soreness
Adjunct to obesity as part of a diet and exercise program
The clinically-proven benefits of red and near-infrared light are:
Less pain and inflammation
Faster rate of recovery after injury
Earlier return to physical health
Reduced fat and cardiometabolic risk factors
Less soreness after exercise, faster recovery from exercise
Anecdotal reports include: better sleep, less stress and less depression
PBM stands for "photobiomodulation" therapy (or PBMT). This is the officially recognized scientific term for how red and near infrared light interacts with the cells in the body. It has had a variety of terms over time, most recently Low Level Light Therapy (LLLT), but the scientific community has come to concensus that the best term is photobiomodulation.
Photo = light
Bio = life or cells
Modulation = upregulation of function of cells
The term is quite similar to the word photosynthesis which is how plants take light and turn it into food to sustain the plant. Photobiomodulation and photosynthesis are similar processes.
From the Rocky Mountain Laser College Website - Members ASLMS (American Society of Laser Medicine & Surgery, Inc.):
Healing Power of Light Therapy
Light Therapy for Healing
Laser Phototherapy, also called light therapy, is the newest technology used for soft tissue healing and pain relief…for over 50 years! With the increases we are seeing of antibiotic resistance, heightened incidences of diabetes, along with 2015 having the highest ever overdoses from prescription drugs, a new way of thinking is needed. Laser phototherapy stimulates the natural healing processes of our cells, with no known side effects! Light therapy is one of the most promising medical therapies available.
Used successfully for 50 years, the awareness and acceptance has been slow to catch on in medical circles. One of the reasons is the reluctance of physicians to accept that a single modality is so good at so many things. But really, laser phototherapy does one thing very well, it relieves Oxidative Stress in cells.
Mechanism of Action
To accomplish this we use wavelengths of electromagnetic radiation between 650nm to 1200nm to trigger beneficial biochemical changes within living cells. The photons from the laser are absorbed by photoreceptors within the cells (chromophore) triggering these chemical changes. The chromophore in light therapy is the enzyme Cytochrome C Oxidase (Cox), which is inside the mitochondria membrane. Mitochondria are called the ‘power plants’ of our cells and are inside nearly all cells of the human body. Did you know our mitochondria produce the equivalent of our body weight in ATP each day?
The primary reaction when Cox is stimulated is the creation of Adenosine TriPhosphate (ATP), up regulating the cell to normal function. Secondary reaction is Nitric Oxide (NO) is released from the cell during this process, allowing proper respiration of oxygen to enter the cell, relieving oxidative stress on the cell. Tertiary reaction is when released NO enters to blood stream, it increases blood vessel dilation and improves circulation.
Photosynthesis
Just like a plant that uses sunlight to convert water and carbon dioxide to glucose and oxygen, our body can use light therapy to convert cytochrome c oxidase and oxygen to ATP.
ATP is used by the cells to:
Absorb nutrients
Repair tissue
Excrete toxins
Simply put, this is photosynthesis for the body!
How Does LLL Therapy Work?
LLL Therapy appears too good to be true as it does many things, but really it does just one thing and it does it very well. It reduces OXIDATIVE STRESS.
Oxidative stress is accepted as the underlying trigger for most diseases and degenerative conditions. It is also a component in the inflammatory phase of acute and chronic injuries. Extensive research during the last two decades has revealed oxidative stress can lead to chronic inflammation, which in turn contributes to chronic diseases including cancer, diabetes, cardiovascular disease, neurological disorders and pulmonary diseases.
The use of visible and near-infrared (NIR) light for reducing pain, inflammation and edema, has been known for almost forty years. The effects of photobiomodulation, as it is known scientifically, are photochemical – just like photosynthesis in plants. When the correct power, frequency and application time are used, light reduces oxidative stress and increases ATP. This in turn improves cell metabolism and reduces inflammation. Light is absorbed at the cellular level, targeting the cause of inflammation by reducing oxidative stress.
Indications for PBM Therapy?
This non-invasive and safe therapy has been shown to be highly effective for:
- Sports injuries
- Sports muscle recovery and performance
- Acute and chronic musculoskeletal conditions
- Soft tissue pain and inflammation
- Tendinopathies
- Arthritis pain
- Gout
- Syndrome conditions
- Chronic fatigue
- Fibromyalgia
- Neuropathy
- Lymphedema
How Does PBM Therapy Compare To Other Therapies?
PBM Therapy works at the cellular level, stimulating repair and normalizing cell function. Many therapies only address symptoms, without addressing the source. With that said, chronic degenerative changes often cannot be "healed", instead they must be managed. PBM Therapy is a safe, effective, non pharmaceutical way to manage pain and inflammation.
Unlike drugs and surgery, Photobiomodulation Therapy- promotes cell regeneration
- reduces inflammation and pain
- is non-toxic
- is non-invasive
- has no side effects
How Many Sessions Are Needed?
That depends on you and your “Human Variables”. Every person’s condition is unique, therefore his/her treatment course is as well. However there are some general rules of thumb that apply to PBM Therapy.
Acute injuries and inflammation from muscle strains and sprains, cuts, bruises, burns, etc typically show very rapid improvement and can resolve in 3-6 treatments.
Long-term, chronic conditions can take as many as 12 sessions to get significant benefits, then 1-2 sessions every 3-6 weeks may be necessary to maintain benefits.
How Often Will I Need To Have The PBM Therapy?
Again, that depends on you and your “Human Variables”. Every person’s condition is unique, therefore the treatment course is as well.
We recommend "Starter Packages" where 5-8 sessions are completed in the first 2-3 weeks. At that point intervals typically reduce to 1-2 x per week ongoing depending on your conditions and wellness goals.
Please book an individual consultation with our qualified staff to work out the best treatment plan for you.
I Haven't Heard Of PBM Therapy, Is It Real?
Over 400 Randomised Controlled Double-Blinded Clinical Trials have been published using PBM devices, and the technology has featured in over 4,000 laboratory studies. PBM is used in thousands of clinics, hospitals and elite sports institutions in over 70 nations.
The NovoTHOR and LX2 Laser Therapy systems were developed by James Carroll, who is a recognized authority on LLLT mechanisms of action, dose, and the measurement and reporting of parameters. He collaborates with many universities and hospital research centers on treatment protocol design and reporting of treatment parameters, including Harvard Medical School, Harvard School of Public Health, Massachusetts General Hospital (MGH), Brigham and Women’s Hospital (Boston), Massachusetts Institute of Technology (MIT), and Leiden University Medical Centre, Amsterdam.
Will I Feel Anything?
Most patients report no sensation at all while receiving laser therapy. It's the positive side effects that many report afterwards that reveal the benefits of this modality. PBM therapy with LED and Class 3b devices does not warm the tissues at all but it does however increase circulation at the site of treatment and therefore can have a warming sensation caused by improved circulation in the area.
Occasionally some clients may experience mild fatigue, discomfort, or aches after treatment. These responses should reduce after 24 - 48 hours, however if they persist notify your therapist at your next appointment.
Are All Laser Therapies The Same? Why Is Thor Better?
Not all lasers are the same. Many people have heard of "cold laser' therapy options and it can be confusing if you don't understand that not all lasers are the same, and the most common lasers on the market today can actually be dangerous and not help the patient.
Studies have shown definitively that there is a narrow therapeutic window for light therapy and too little does nothing and too much is detrimental and can slow or reduce healing.
The vast majority of laser units that are commonly found in medical, physical therapy, chiropractic & veterinary offices are CLASS 4 lasers (K-Laser, Companion, Cutting Edge). Class 4 lasers are the same type of lasers used for cutting and ablating of tissue in surgery. Class 4 lasers are very powerful and require a vast understanding of light physics that few professionals or lay people have. Class IV lasers can easily overtreat the patient. The manufacturers clearly instruct that the laser head should always be moving, painting if you will, across the site of treatment. Why? Because if left in one place for too long the intense light will heat the cells and cause cellular damage! If the user doesn't have a deep understanding of light physics and tissue dynamics, the patient is likely to suffer. The published studies that show that PBM failed to help the patient were done with Class 4 lasers for too long at too high of power.
HOW IS THOR DIFFERENT?
The Thor lasers, used by Back In Action Pain Therapy, are Class 3b lasers. Class 3b lasers are true Low Light Laser Therapy devices. It is nearly impossible to over-treat the patient with a Class 3b laser device. Much of the therapeutic benefits in fact come from LED (light emitting diodes - similar to those in modern car tail lights) bulbs, and not from lasers. Lasers do play a role, allowing for deeper penetration than LED and can be both for healing or for desensitizing nerves and stopping the pain cycle. The lasers however still are Class 3b devices and are safe (when safety goggles are worn!) Treatment times are 1 minute per location, no longer. Yet the patient could receive over 20 minutes on the same site and have no detrimental effects.
Over 400 double randomized clinical trials using these devices reveal that Class 3b lasers produce far greater results than Class 4 laser devices, which have a tendency to over-treat and result in detrimental effects.
Disclaimer
The information of this site is not intended to diagnose, treat, cure or prevent any disease. Individual articles are based upon the opinions of the respective author, who retains copyright as listed. The information on this website is not intended to replace a one-on-one relationship with a qualified health care professional and is not intended as medical advice. It is intended as a sharing of knowledge and information from the research and experience of scientists and researchers on how PBM therapy has helped others and proven to do so in a research setting. Back In Action Pain Therapy encourages you to make your own health care decisions based upon your own research and in partnership with a qualified health care professional whom you trust. If you are pregnant, nursing, have had a cancer diagnosis, have epilepsy, or have a medical condition, consult your health care professional before using PBM Therapy based on the content on this site.